Refund policy

RETURN & REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: new, unworn, unused and unwashed, with tags and original packaging when applicable. Items must be free from damage, rips, stains, deodorant marks, wear marks, pet hair or other signs of use. You will also need your receipt or proof of purchase.

To start a return, contact us at support@trueamericanpatriotmfg.com.

Approved returns should be sent to:

True American Patriot MFG
201 AT&T Drive
Cedartown, GA 30125
United States

Please do not send an item back without first requesting a return. Items returned without prior authorization may not be accepted.

For approved returns, we will provide instructions for returning your item. Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect. If the return is due to an error on our part, we will provide a prepaid return shipping label.

You can contact us with any return questions at support@trueamericanpatriotmfg.com or 770-748-0608.

Damages and issues

Please inspect your order when it arrives and contact us promptly if your item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to make it right.

Exceptions / non-returnable items

Custom products, special orders, personalized items, gift cards, and final-sale items cannot be returned unless they arrive defective, damaged, or incorrect.

Please contact us if you have questions about whether a particular item is eligible for return.

Exchanges

The fastest way to exchange an item is to return the item you have. Once the return is accepted, you can place a separate order for the replacement item.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Please remember that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, contact us at support@trueamericanpatriotmfg.com.