Shipping policy

Shipping Policy – True American Patriot MFG

Last updated: August 24, 2026

Order Processing Time

All orders are processed within 2–5 business days after receiving your order confirmation email. Business days exclude weekends and holidays.

You will receive another notification when your order has shipped.

During high-volume periods, including product launches, promotions, and holidays, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout before you complete your purchase.

Estimated delivery times after your order has been processed:

  • Standard Shipping (U.S.): 3–7 business days
  • Expedited Shipping (U.S., if available): 2–3 business days

Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times.

Shipping Locations

True American Patriot MFG currently ships to addresses within the United States only.

At this time, we do not offer international shipping.

Shipment Confirmation & Tracking

Once your order ships, you will receive a shipment confirmation email containing your tracking information.

Tracking information may take up to 24 hours after shipment to become active or update with the carrier.

Damaged Packages

Please inspect your order when it arrives.

If your package or merchandise arrives damaged, please contact us within 7 days of delivery at support@trueamericanpatriotmfg.com.

Please include your order number and photos showing the damage so we can evaluate the issue and assist you.

Lost or Missing Packages

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.

You may also contact us at support@trueamericanpatriotmfg.com, and we will assist you with any tracking information available to us.

True American Patriot MFG is not responsible for packages that are lost or stolen after being confirmed as delivered by the shipping carrier, but we will make reasonable efforts to assist you in locating your shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before completing your order.

If you discover an error in your shipping address, contact us as soon as possible at support@trueamericanpatriotmfg.com. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has begun processing or has shipped.

True American Patriot MFG is not responsible for orders delivered to an incorrect address provided by the customer.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Shipping Delays

Occasionally, shipments may be delayed due to circumstances outside our control, including carrier delays, severe weather, transportation interruptions, or unusually high shipping volumes.

If your shipment appears to be significantly delayed, please contact us and we will assist you with the available tracking information.

Contact Us

For questions regarding shipping or delivery, please contact us:

True American Patriot MFG
Email: support@trueamericanpatriotmfg.com
Phone: 770-748-0608
Address: 201 AT&T Drive, Cedartown, GA 30125, United States